We are aware of current scams targeting bank customers. Please remember that although Dollar Bank may contact customers questioning suspicious debit or credit card charges, DOLLAR BANK WILL NEVER ASK FOR PERSONAL OR FINANCIAL INFORMATION.
For additional protection, learn how to set up fraud alerts.
Enhanced card security features
Important information about ATM skimming
ATM skimming occurs when criminals install unauthorized devices on ATMs and use the debit card data to remove funds from accounts.
What can I do to best protect my accounts?
We encourage our customers to monitor their accounts closely and download our free Card Control app. With Card Control, you can turn your card on or off, restrict transactions and set up real-time alerts to stay notified of card activity. Please note: To ensure you receive alerts, make sure notifications for Card Control on your device are turned on.
If there is any suspicious activity on your account, turn your card off through Card Control and report it to us immediately by calling our Card Services Department at 1-800-242-2265.
Download our Card Control app:
Beneficial security resources