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What can we do for you?
Online Banking/mobile app assistance
Monday – Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 3:00 PM
Find an office or ATM
We are here to help. Find a Dollar Bank location near you!
If you think your account has been compromised, please call 1-800-242-2265
Monday – Friday from 8:00 AM - 8:00 PM and Saturday from 8:00 AM - 3:00 PM.
Report a lost/stolen card or fraudulent charges
Dollar Bank debit Mastercard: 1-800-242-2265
Dollar Bank credit card: 1-877-732-2296
Dollar Bank ATM card: 1-800-242-2265
Report an error involving an International Remittance Transfer
Call: 1-800-242-2265
Write: Card Services, P.O. Box 765
Pittsburgh, PA 15230
Email: CardServices@DollarBank.com
Loan relief or other assistance for service members:
Dollar Bank Servicing Center
P.O. Box 8469
Canton, OH 44711
1-800-242-2265
Qualified written requests, error notifications, requests for information and bankruptcy statements for home equity term loans and mortgage loans
Dollar Bank has established a specific contact address that must be used for Qualified Written Requests, Error Notifications, Requests for Information and requests to cease or receive (OPT IN/OPT OUT) monthly statements for borrowers who are in bankruptcy or who have been discharged from personal liability in bankruptcy. For each of these communications please include your name and account number. For Qualified Written Requests, Error Notifications or Requests for Information please state a description of the error or the specific information requested. The address for these communications is:
Dollar Bank Servicing Center
P.O. Box 8469
Canton, Ohio 44711
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Everything you need to switch your account to Dollar Bank is right here.
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