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Accessibility Statement

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Dollar Bank is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


We welcome your feedback. Please let us know if you encounter accessibility barriers on by emailing or calling 1-800-242-2265, Monday – Friday from 8:00 AM - 8:00 PM and Saturday from 9:00 AM - 3:00 PM.

We try to respond to feedback within 5 business days.

For the best website experience, please use Google Chrome, Microsoft Edge, Apple Safari or Mozilla Firefox. Internet Explorer is not supported due to the announced end of support from Microsoft.