ClickSWITCH is an automated account switching solution that simplifies the direct deposit process, making it easy for you to switch your direct deposit to a new or different financial institution. You can also switch other automatic payments like Social Security. Plus, automatically apply new debit or credit card information across your favorite subscription and digital point of sale (POS) services (Netflix, Spotify, Amazon, etc.) in a single place.*
Hassle Free Switch
Switching your accounts to Dollar Bank is easy
Instead of having to print and fill out paperwork, enjoy automated direct deposit switching through ClickSWITCH. Quickly and securely move your direct deposits and other automatic payments like Social Security to your new or existing Dollar Bank account!
ClickSWITCH is free and easy to use. Contact your local Dollar Bank office or call Customer Service at 1-800-242-2265, Monday – Friday from 8:00 AM – 8:00 PM and Saturday from 9:00 AM – 3:00 PM to get access to ClickSWITCH.
Search
for your employer in the ClickSWITCH portal.
Switch
your deposit with just a few clicks.
View
all your existing switches to see their current status and make changes as needed.
Plus, you can update all your subscriptions in one place. Easily link or switch your Netflix, Spotify, Amazon and more subscriptions to your Dollar Bank credit or debit card.*
FAQs
How long does the switching process take?
Submitting a direct deposit switch can take as little as about 90 seconds. Once submitted, ClickSWITCH provides a status page where you can review the most current information regarding your switch. The length of time it takes for a switch to be fully processed depends on a variety of factors, but it ranges from one to two pay cycles. For subscription service switches, it takes only 24 hours for these card payment information updates to be sent to the subscription providers. Depending on the provider, the payment change will take effect within one to two billing cycles. Check with your subscription provider if you need to confirm the update.
Will I receive updates about my switch status?
If you opt in to alert emails or SMS messages, you can receive updates about your switches. If not, log in to the ClickSWITCH portal to view a switch status.
Is ClickSWITCH secure?
Dollar Bank takes the security of your accounts seriously. ClickSWITCH uses the latest in online encryption protection to gather and store your switch information.
How do I get started with ClickSWITCH?
When you open your account in a Dollar Bank office, you will be provided with instructions on how to access the free ClickSWITCH portal. Opened your account online, or already a current Dollar Bank customer that wants to make a deposit or subscription switch now? No problem! Contact your local Dollar Bank office or call Customer Service at 1-800-242-2265, Monday – Friday from 8:00 AM – 8:00 PM and Saturday from 9:00 AM – 3:00 PM to get access to ClickSWITCH.
Online Bill Pay
You can also make payments, transfers and view account activity online with Dollar Bank Online Banking or our mobile app.
Pay routine bills like your mortgage or car payment the easy way - have them automatically deducted from your account! To switch automatic payments not covered through ClickSWITCH to your Dollar Bank account, update your payment information through your online account for the biller. If you had your automatic payments set up through your previous financial institution's online bill pay, you can set up the billers through Dollar Bank's Online Bill Pay by logging in to Online Banking and going to Pay Bills > My Other Bills.
Early Pay
If you have a Dollar Bank personal checking or savings account, you can receive your direct deposits up to two business days earlier than the standard deposit schedule with Early Pay!**
This service is available for all personal checking or savings account holders in good standing who set up direct deposits for payroll, military pay, tax refunds, government benefits and pensions.
To take advantage of this service, simply ensure your direct deposits are set up with your Dollar Bank personal checking or savings account. There’s no enrollment needed and no cost to you!
We're here to help 1-800-242-2265
Dollar Bank representatives are available Monday - Friday from 8:00 AM - 8:00 PM and Saturday from 9:00 AM - 3:00 PM.
Email us: customerservice@dollarbank.com
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*None of the listed companies are associated with, sponsor, or endorse this product.
Netflix is a registered trademark of Netflix, Inc.
Spotify is a registered trademark of Spotify AB.
Amazon is a trademark of Amazon Services LLC and/or its affiliates.
**Early Pay is available for retail account customers in good standing who set up direct deposit with their employer or other payer to receive electronic deposits of regular periodic payments (such as salary, pension or government benefits). The timing of when a transaction is credited is based upon when the payer submits the payment instructions to Dollar Bank. Early Pay is not a guarantee that you will receive your direct deposit earlier than your scheduled pay date and Early Pay may be delayed due to unanticipated circumstances.