ClientLine, Compliance and Disclosures

ClientLine®

Your ClientLine Account allows you to effectively manage all of your merchant processing activity online.  

https://www.myclientline.net/

PCI Compliance

Make sure your business is Payment Card Industry (PCI) Compliant. Complete this form within 30 days of enrollment and then just once annually to stay up-to-date on cardholder data controls, helping to reduce fraud.

https://www.pciapply.com/pci_fihd_login.aspx

 

Tips to reduce payment processing risks

Protecting company and customer data is imperative for any business owner. To help protect your business, consider taking the following precautions.

  • Monitor activity and review your settlement reports.
  • Password protect your point-of-sale device.
  • Protect your customers’ data and properly store cardholder information.
  • Clearly communicate your return, refund and/or cancellation policies to the cardholder at the time of the transaction.


Card present

  • Examine cards carefully. Make sure they bear a hologram and have not been altered in any way.  
  • Check signature to confirm cardholder identity. If there is no signature on the card, ask the customer to sign it and provide you with proper identification to confirm their identity.
  • Always obtain authorization. Do not complete any transaction if the authorization request was declined.


Card not present

  • Collect as much cardholder information as possible. The cardholder’s name as it appears on the card; the best contact phone number; full credit card number; expiration date; CVV2. CVC2 or CID information; and the billing address (which may be different than the shipping address).


Point-of-sale terminals

  • Encrypt data on your point-of-sale terminals
  • Restrict the number of authorized users and Internet access to only those destinations required for point-of-sale functions


Additional resources

Statement fees defined

If you have any questions, please call 412-261-8130.