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Telephone Banking


Telephone Banking

Use any phone to access your accounts with our automated system 24 hours a day.

  • Transfer funds between your Dollar Bank accounts
  • Check balances
  • Review activity
  • Make one-time, same-day payments to your Dollar Bank mortgage, credit card or loan

Ohio: 216-736-8899
Pennsylvania: 412-261-2404
Virginia: 757-222-9434

Information Line

Reach Dollar Bank 24/7 by calling Dollar Bank’s Information Line at 1-800-345-3655.

  • Access your credit card information
  • Find an ATM or office by zip code
  • Get information about Dollar Bank’s special programs and events
  • Link to Telephone Banking for checking and savings account information
  • Talk to a customer service representative Monday - Friday from 8:00 AM - 8:00 PM 


Dollar Bank Telecommunications Device for the Deaf (TDD)

Telephone service for hearing impaired customers is available using Dollar Bank’s TDD service. You can make balance inquiries, transfer money, receive new account information, stop payments, get your account activity and pay your bills by phone.

Please call 1-800-231-2465 from your own TDD. Account Service Representatives are available Monday through Friday from 8:00 AM - 8:00 PM and Saturdays from 9:00 AM - 3:00 PM.