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Hassle Free Switch

Switching your accounts to Dollar Bank is easy

Instead of having to print and fill out paperwork, enjoy automated direct deposit switching through ClickSWITCH. Quickly and securely move your direct deposits and other automatic payments like Social Security to your new or existing Dollar Bank account! 

ClickSWITCH is free and easy to use.

Search

for your employer in the ClickSWITCH portal.

Switch

your deposit with just a few clicks.

View

all your existing switches to see their current status and make changes as needed.

Plus, you can update all your subscriptions in one place. Easily link or switch your Netflix, Spotify, Amazon and more subscriptions to your Dollar Bank credit or debit card.*

FAQs
ClickSWITCH is an automated account switching solution that simplifies the direct deposit process, making it easy for you to switch your direct deposit to a new or different financial institution. You can also switch other automatic payments like Social Security. Plus, automatically apply new debit or credit card information across your favorite subscription and digital point of sale (POS) services (Netflix, Spotify, Amazon, etc.) in a single place.*
Submitting a direct deposit switch can take as little as about 90 seconds. Once submitted, ClickSWITCH provides a status page where you can review the most current information regarding your switch. The length of time it takes for a switch to be fully processed depends on a variety of factors, but it ranges from one to two pay cycles. For subscription service switches, it takes only 24 hours for these card payment information updates to be sent to the subscription providers. Depending on the provider, the payment change will take effect within one to two billing cycles. Check with your subscription provider if you need to confirm the update.
If you opt in to alert emails or SMS messages, you can receive updates about your switches. If not, log in to the ClickSWITCH portal to view a switch status.
Dollar Bank takes the security of your accounts seriously. ClickSWITCH uses the latest in online encryption protection to gather and store your switch information.
When you open your account in a Dollar Bank office, you will be provided with instructions on how to access the free ClickSWITCH portal. Opened your account online, or already a current Dollar Bank customer that wants to make a deposit or subscription switch now? No problem! Contact your local Dollar Bank office or call Customer Service at 1-800-242-2265, Monday – Friday from 8:00 AM – 8:00 PM and Saturday from 9:00 AM – 3:00 PM to get access to ClickSWITCH.

Online Bill Pay

You can also make payments, transfers and view account activity online with Dollar Bank Online Banking or our mobile app

Pay routine bills like your mortgage or car payment the easy way - have them automatically deducted from your account! To switch automatic payments not covered through ClickSWITCH to your Dollar Bank account, update your payment information through your online account for the biller. If you had your automatic payments set up through your previous financial institution's online bill pay, you can set up the billers through Dollar Bank's Online Bill Pay by logging in to Online Banking and going to Pay Bills > My Other Bills. 

We're here to help 1-800-242-2265

Dollar Bank representatives are available Monday - Friday from 8:00 AM - 8:00 PM and Saturday from 9:00 AM - 3:00 PM.
Email us: customerservice@dollarbank.com

*None of the listed companies are associated with, sponsor, or endorse this product. 
Netflix is a registered trademark of Netflix, Inc. 
Spotify is a registered trademark of Spotify AB. 
Amazon is a trademark of Amazon Services LLC and/or its affiliates.