Online Access

• RELATIONSHIP CORPORATE SUMMARY STATEMENT- Relationship summary followed by statements for each account. Note: There is an option to either have a summary of subordinate accounts printed or detailed statements printed.  

• CONTROL ACCOUNT STATEMENT-  The Control Account Statement includes all posted transactions from AU user accounts that are Relationship Billed. It also includes the Remittance Form indicating the “AMOUNT DUE”. Note: There is an option to have this viewed as “Online Only” and not printed.

• CONSOLIDATED BILLED AU ACCOUNT STATEMENT-   This statement shows all redirected transactions for that billing cycle. The remittance form is included with an “AMOUNT DUE” of Corporate Billed. This indicates that the AU is not required to make a payment on the individual AU account that it is the responsibility of the Corporation. Note: There is an option to have this viewed as “Online Only” and not printed.

For enrollment assistance, call Dollar Bank Treasury Management Customer Service at 412-261-2587 or 1-855-282-3888, Monday – Friday from 8:30 AM – 5:00 PM.

No. Only one company administrator is permitted per business credit card relationship.

Yes. Use your 16 digit card number and follow the enrollment steps.

Your username needs to be 8-12 characters – at least 1 letter, 1 number and 1 special character. Your password needs to be 8-12 characters – at least 1 letter, 1 number, and NO special characters.

No. This is a separate online system specifically for credit cards.

Whether enrolling as an administrator or a cardholder for business credit cards, use the Business Tax ID to enroll.

Online Access uses this information for security purposes and future user authentication.

Security question answers need to have at least six characters in order to be valid.

The first time you log in after enrolling, Online Access asks you to pick a security image for your own future user authentication.

You most likely typed in your Username incorrectly. If you do not use the correct Username, you will not see your security image on the Password page. Click Cancel and go back to the Login page.

If you see your security image but forgot your password, click the Forgot Password link. You will need your Business Tax ID and security question answers to reset your password.

You can now set predetermined spending limits, add accounts, define specific spending controls, have flexible billing options and manage expense reporting options. You can also add diversion accounts for centralized spending accounts such as airfare and hotels.

The way you access your business credit card information in Business Online Banking has changed. To sign in to Credit Card Online Access through Business Online Banking, click Corporate Credit Card and then click the Online Access Login button.

Note: Your Credit Card Online Access Username is different from your Business Online Banking User ID. For assistance call 1-855-282-3888, Monday – Friday from 8:30 AM – 5:00 PM.

Yes. Corporate Credit Card information is no longer viewable in the Business Online Banking Mobile App. Please enroll for Credit Card Online Access at https://onlineaccessplus.com/oa/dollarbank or visit www.dollar.bank/bcconline and click Online Access.

Mastercard Smart Data is able to send files from the Smart Data application to vendor applications. A few vendors that are compatible include Certify, Concur, Expensify, IBM, Oracle, and SAP. You will need a 3rd party service/software to reformat the file to import it into QuickBooks.

No. You do not have to re-enroll. Your login information will stay the same.

No. No new credit cards need to be issued.

Yes, your corporate statements are now in a new location. Your statements have a new Control Account Statement showing all posted transactions for each card account. Transactions are separated by each cardholder’s last 4 digits of their credit card. The Control Account Number is the primary number. You will see a Past Due and Total Due for each account on the Corporate Account Summary Statement. There is also an account summary and statement for each cardholder.

Consolidated-billed accounts’ credit limit are now referred to as spend limit. Each consolidated-billed account no longer has a beginning or ending balance. The balances are transferred to the Control Account. Total spend for the month is stated and offset with the corporate payable credit when transferred at cycle end. This is reflected on the first page of each cardholder statement, and subsequent pages detail the transactions.

Yes, the format of the statement is slightly changed. There is now be a Past Due and Total Due for your account. Consolidated-billed accounts’ credit limit will now be referred to as spend limit. Each consolidated-billed account no longer has a beginning or ending balance. The balances are transferred to the Control Account. Total spend for the month is stated and offset with the corporate payable credit when transferred at cycle end.

The Control Account Number is your new primary number. This number pays for all corporate-billed card accounts. At cycle cut, all spend balances are refreshed to $0, and moved to the Control Account for payment. Transactions posted to the card accounts are redirected to the Control Account for billing purposes.

The Control Account Number is the Account Number listed below the Corporate Number at the top of the first page of your Control Account Statement i.e., 442#9#######. (The Control Account Statement is the next statement following your Corporate Account Summary Statement). You can also see your Control Account Number listed as the first account on your Corporate Account Summary Statement.

 

The Control Account Number is the Account Number listed below the Corporate Number at the top of the first page of your Control Account Statement i.e., 442#9#######. (The Control Account Statement is the next statement following your Corporate Account Summary Statement). You can also see your Control Account Number listed as the first account on your Corporate Account Summary Statement.

 

The Relationship Number is at the top of the first page of your Corporate Account Summary Statement. It is listed as the Corporate Number (442995######).

There is no difference between the spend limit and credit limit. The spend limit is the total amount of spending/credit available, including any amount already spent/borrowed. Both limits control the amount of spending/borrowing any one card can do in a billing cycle. Spend refers to consolidated-billed accounts. Credit refers to individually-billed accounts within a relationship.

Yes. Contact Dollar Bank for assistance with setting up Mastercard® Smart Data in order to send files to an accounting system.

Yes. Mastercard Smart Data is an available option for creating and submitting expense reports. Contact Dollar Bank for assistance. 

A diversion account is a centralized spending account for things such as airfare or hotels. It diverts these authorized transactions to the specified diversion account and frees up the spend/credit limits of the authorized cardholders accounts who are linked to the diversion account. Merchant Category Codes (MCC) are assigned to the diversion accounts. Transactions are automatically diverted to the appropriate diversion account and a memo transaction is posted to the cardholder account originating the transaction.

This information is available from Visa. The Visa Merchant Data Standards Manual updated April 26, 2018, is a public document and can be found at: https://usa.visa.com/dam/VCOM/download/merchants/visa-merchant-data-standards-manual.pdf