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2.00% APY* Everything Savings up to $20,000

What can we do for you?

Existing deposit accounts 

1-800-242-2265

Monday – Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 3:00 PM

Debit & credit cards

1-800-242-2265

Monday – Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 3:00 PM

Online Banking/mobile app assistance

1-800-242-2265

Monday – Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 3:00 PM

Open a new deposit account

1-800-242-2265

Monday – Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 3:00 PM

Mortgages & loans

1-800-242-2265

Monday – Friday
8:30 AM - 5:00 PM

Business Online Banking

1-855-282-3888

Monday – Friday

8:30 AM - 5:00 PM

TTY

1-800-231-2465412-261-4988

Monday – Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 3:00 PM

Business Lending

412-261-8130

Monday – Friday
8:30 AM - 5:00 PM

Corporate Lending

412-261-8849

Monday – Friday

8:30 AM - 5:00 PM

Commercial Real Estate

412-261-8810

Monday – Friday

8:30 AM - 5:00 PM

Dollar Bank Insurance Agency

1-866-588-3242

Monday – Friday

8:00 AM - 4:30 PM

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We are here to help. Find a Dollar Bank location near you! 

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If you think your account has been compromised, please call 1-800-242-2265

Monday – Friday from 8:00 AM - 8:00 PM and Saturday from 8:00 AM - 3:00 PM.

Report a lost/stolen card or fraudulent charges

Dollar Bank debit Mastercard: 1-800-242-2265

Dollar Bank credit card: 1-877-732-2296

Dollar Bank ATM card: 1-800-242-2265

Report an error involving an International Remittance Transfer

Call: 1-800-242-2265

Write: Card Services, P.O. Box 765 

Pittsburgh, PA 15230

Email: CardServices@DollarBank.com


Loan relief or other assistance for service members:

Dollar Bank Servicing Center
P.O. Box 8469
Canton, OH 44711
1-800-242-2265

Qualified written requests, error notifications, requests for information and bankruptcy statements for home equity term loans and mortgage loans

Dollar Bank has established a specific contact address that must be used for Qualified Written Requests, Error Notifications, Requests for Information and requests to cease or receive (OPT IN/OPT OUT) monthly statements for borrowers who are in bankruptcy or who have been discharged from personal liability in bankruptcy. For each of these communications please include your name and account number. For Qualified Written Requests, Error Notifications or Requests for Information please state a description of the error or the specific information requested. The address for these communications is:

Dollar Bank Servicing Center
P.O. Box 8469
Canton, Ohio 44711 

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Everything you need to switch your account to Dollar Bank is right here.

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