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Important COVID-19 Updates

We're Here to Help: All Offices Open in OH, PA and VA

The safety of our customers, employees and community is our top priority. Please see below for resources to assist you during this time. 

Stimulus Payments: Coronavirus Aid, Relief, and Economic Security (CARES) Act Information >>
Office Information as of March 1, 2021 >>
COVID-19 Financial Assistance for Individuals >>
COVID-19 Financial Assistance for Businesses >>
Security Reminders: Protecting Yourself from Scammers >>

Customers are encouraged to use Online Banking at and the Dollar Bank Mobile App, where you can check balances, transfer funds, deposit checks, and make payments anytime from anywhere.

If you prefer to speak with a Dollar Bank representative over the phone, you can call your local office or contact our Customer Service Department at 1-800-242-1616, Monday-Friday from 8:00 AM – 8:00 PM and Saturday from 9:00 AM – 3:00 PM. Phone numbers for all offices can be found at


Need Help?

Need Help?

Contact Us Today:
Dollar Bank representatives are available Monday - Friday from 8:00 AM to 8:00 PM and Saturday from 9:00 AM to 3:00 PM.

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