Skip to main content

Website Policy

Last Updated: August 2025 

TERMS OF USE 

THE FOLLOWING TERMS OF USE (THE “TERMS”) SHALL GOVERN YOUR ACCESS TO AND USE OF THE DOLLAR.BANK WEBSITE (THE “WEBSITE”). BY ACCESSING AND USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ACCEPT THEM IN FULL, AS THEY MAY BE MODIFIED FROM TIME TO TIME AS POSTED HERE ON THIS WEBSITE: 

1. Access and Use. You agree that any use of this Website (including but not limited to accessing, viewing, using features or sending communications to Dollar Bank) is governed by these Terms and the Cookie Policy. Unauthorized use of the Website including but not limited to unauthorized entry into Dollar Bank’s systems, misuse of passwords or any other misuse of the Website and its content is strictly prohibited. To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all information you provide on the Website is correct, current and complete. 

2. Intellectual Property. The Website and its contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio and the design selection and arrangement thereof) are owned by Dollar Bank, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. Dollar Bank and all related names, logos, product and service names, designs and slogans are trademarks of Dollar Bank or its affiliates or licensors. You must not use such marks without the prior written consent of Dollar Bank. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners. Please see our Website Disclosure for more details. 

3. Prohibited Use. You may use this Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website in any way that violates an applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries). You may not use the Website to engage in any conduct which restricts or inhibits anyone’s use or enjoyment of this Website, or which, as determined by us, may harm or expose to liability, Dollar Bank, Dollar Bank customers or users of this Website. 

4. Geographic Restrictions. Dollar Bank is based in the Commonwealth of Pennsylvania, United States of America. Dollar Bank provides this Website for use by persons residing within the United States of America. 

5. DISCLAIMER OF WARRANTIES. THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PROVIDED BY LAW, DOLLAR BANK DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND WITH REGARD TO THE WEBSITE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, FREEDOM FROM VIRUSES OR OTHER HARMFUL CODE, OR FITNESS FOR ANY PARTICULAR PURPOSE. DOLLAR BANK MAKES NO REPRESENTATIONS THAT THE WEBSITE, OR ITS CONTENT, IS ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. FURTHER, DOLLAR BANK IS NOT LIABLE FOR ANY DELAY, DIFFICULTY IN USE, INACCURACY OF INFORMATION, COMPUTER VIRUSES, MALICIOUS CODE OR ANY OTHER DEFECT IN THE WEBSITE. DOLLAR BANK IS NOT LIABLE FOR ANY INCOMPATIBILITY BETWEEN THE WEBSITE AND FILES AND THE USER’S BROWSER OR OTHER SITE ACCESSING PROGRAM, NOR FOR ANY PROBLEMS EXPERIENCED BY THE USER OF THE WEBSITE. NO LICENSE TO THE USER IS GRANTED OR IMPLIED IN THESE DISCLAIMERS. DOLLAR BANK ALSO MAKES NO REPRESENTATIONS, ENDORSEMENTS OR WARRANTIES, EITHER EXPRESS OR IMPLIED WITH RESPECT TO ITS THIRD-PARTY PROVIDERS AND/OR ANY WEBSITE OPERATED BY A THIRD PARTY. 

6. LIMITATIONS OF LIABILITY. IN NO EVENT WILL DOLLAR BANK OR ITS PARENT, SUBSIDIARIES, AFFILIATES, CONTRACTORS OR THEIR REPSECTIVE EMPLOYEES BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER UNDER A CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY, ARISING IN CONNECTION WITH ANY PARTY’S USE OF THE WEBSITE OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, LINE SYSTEM FAILURE, LOSS OF DATA, OR LOSS OF USE RELATED TO THIS WEBSITE OR ANY WEBSITE OPERATED BY ANY THIRD PARTY OR ANY CONTENTS OF THIS WEBSITE OR ANY OTHER WEBSITE, EVEN IF DOLLAR BANK IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. 

7. Governing Law and Jurisdiction. These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to the conflict of laws thereof, and the laws of the United States of America. Disputes arising from the use of this Website shall be exclusively subject to the jurisdiction of any federal or state court for the Western District of Pennsylvania or Allegheny County, Pennsylvania. 

8. Dispute Resolution. If you are a deposit customer of Dollar Bank, the Deposit Agreement shall govern all disputes. Otherwise, at Dollar Bank’s sole discretion, it may require you to submit any disputes arising from these Terms or use of the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance or termination to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying the law of the Commonwealth of Pennsylvania. 

9. Changes to these Terms of Use. We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Any use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently, so you are aware of any changes, as they are binding on you. 

10. Entire Agreement. These Terms together with any or all of the following documents, as applicable, constitute the sole and entire agreement between you and Dollar Bank regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral regarding the Website: (a) the Accessibility Statement, (b) the Business Online Banking Terms & Conditions, (c) the Card Control Privacy Policy, (d) the Deposit Agreement, (e) the Terms of Use Mobile Payments, (f) the Equal Employment Opportunity Policy, (g) the Funds Availability Policy, (h) the Online and Mobile Banking Terms and Conditions, (i) the Privacy Policy, (j) the Reg E Disclosure Statement and (k) the Website Disclosures.