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Website Policy

Last Updated: July 2017 

This policy is effective February 2016 and may be amended occasionally. When the policy is amended, the revised policy will be posted on this page with a revised “Last Updated” date which will indicate any changes to the policy. By using our website, you are consenting to our use of cookies in accordance with this policy. If you do not wish to accept cookies from our website please either disable cookies or refrain from using the site.

At Dollar Bank, the security of your accounts and customer information is our priority. We are dedicated to protecting your privacy in all interactions with you, including online. Click here for further information on our Privacy Policy. The following policy details what information is collected through the use of our website, and our purpose for collecting it.

What are cookies?

Cookies are files stored on your device so that a website is able to recognize you and enhance your experience of the site.

There are two types of cookies:

Session cookies: Session cookies are temporary and allow for the website to recognize you for continuity during the course of a single browsing session. They expire when you leave the site.

Persistent cookies: Persistent cookies remain stored on your device until they expire or until you delete them. They allow a website to recognize you and tailor content towards you and your preferences.

How does Dollar Bank use cookies?

On our website, we may gather cookies to enable access to secure areas of the website, for information security and anti-fraud purposes, and to add convenience to future visits. This data is protected to the same degree as any other data we collect.

Cookies we collect on our site include:

Regional preference: When you visit the website, you are asked to enter your state. This allows the site to display content and promotions appropriate to your region. The site will remember your state until you change it or delete your cookies.

Home page preference: This cookie allows the site to identify which home page (Personal, Small Business, Corporate) you prefer. If a home page preference is not selected, the website will default to the Personal Banking home page.

Website analytics: Our website analytics tools use anonymous information about site users from cookies to evaluate user experience and use. This helps us understand and improve site use to provide a better browsing experience for you.

Mobile devices: Dollar Bank only accesses location information on your mobile device with your permission. This data can be used to help find the nearest Dollar Bank office or ATM to your current location.

Do I need to have cookies enabled to use the Dollar Bank website?

No. However, if you change your device settings to disable cookies, or your device does not otherwise enable cookies, you will experience limited functionality on our website. We recommend that you keep cookies enabled.