To activate your card:
- Call 1-877-494-4499 to activate your new card.
- You will need your 16-digit card number and 3-digit security code on the back of the card. For a personal debit card, you will need the last 4 digits of your Social Security Number.
You will receive a letter for each checking account with Dollar Bank debit Mastercard access that will include your 4-digit card PIN. Your PIN can be used when making point-of-sale (POS) purchases or at any ATM. After January 23, 2023, you can choose a new PIN by visiting any Dollar Bank ATM or calling 1-800-242-2265.
Checks: If your account number did NOT change, continue to use your existing Standard Bank checks. When you are ready to order new checks, visit your local office, call 877-838-5287 or visit deluxe.com/checks. Deluxe® is also the check provider for Dollar Bank. If your account number changed, you will automatically receive a free order of 100 duplicate Dollar Bank checks that will arrive by January 17, 2023.